Active sessions
Devices signed in to your account. Revoke anything you do not recognize.
SettingsSign-in, sessions, and account protection
Devices signed in to your account. Revoke anything you do not recognize.
SettingsCodes from an authenticator app: a strong way to sign in and confirm protected actions.
SettingsConnect bots, analytics and your own apps
SettingsUse two-factor authentication, review active sessions and verify the exact address before signing in or transferring funds. Never share a password, recovery phrase or one-time code with support.
Open “Profile” → “Authentication” and link an authenticator app such as Google Authenticator or Authy. Once it is enabled, a six-digit code is required at every new sign-in and before each withdrawal.
DEXOPT has no passwords at all — you get in with your email, Google or wallet. Locked out? Reach us through the on-site chat and we will do what we can. Pick a sign-in method you are confident you will still control a year from now.
Open Add funds in the trading room, choose a currency and network, and follow the payment instructions. Use two-factor authentication, review active sessions and verify the exact address before signing in or transferring funds. Never share a password, recovery phrase or one-time code with support.
Payments PolicyUse the support email shown in the Help Center, or open support chat in the trading terminal.
Always check the domain in the address bar before connecting a wallet, bookmark the official site, and remember that support will never ask for your seed phrase or private key. Any request for either is a scam.
Describe the issue and steps to reproduce it. Do not include passwords, recovery phrases or access codes.