How can we help?

Hit “Start trading” and sign in however you like — email, Google or a crypto wallet. The account appears the moment you do. Nothing to fill in, nothing to send us; you are straight into the market.

No — there is no sign-up step to get through. DEXOPT is decentralized, so the first time you sign in with an email, Google or a wallet, the account is created for you right then.

No. Our web platform runs directly in your browser, so you can reach your trading account from any connected device without installing extra software. It is a secure environment with everything you need to trade.

Yes. Try Options or Futures with virtual funds, without registering.

Three steps get you trading on DEXOPT: • Sign in with an email, a Google account or a wallet — the account is created for you. • Top up your balance with whichever deposit method suits you. • Pick your instruments and trade the way your strategy calls for.

Open profile settings from the top right, then choose whichever language you prefer from the dropdown.

Yes. Law and regulation put parts of the service out of reach in some places. Read the restrictions policy and check that where you live is not on it before signing up — where limits do apply, some features may be reduced or switched off entirely. Staying within your own local law is your responsibility, and signing up is you accepting that.

DEXOPT has no passwords at all — you get in with your email, Google or wallet. Locked out? Reach us through the on-site chat and we will do what we can. Pick a sign-in method you are confident you will still control a year from now.

Head to “Profile settings” in your account to update an email address or phone number. The page walks you through confirming the change.

Message support if you want the account frozen or shut down — they will take you through it and answer whatever comes up.

Your level tracks how far you have come on the platform. Climbing it marks you as a more seasoned trader and opens up perks — deposit bonuses, and the option to undo a trade that went against you.

To raise your profile level, stay active on the platform: place trades, grow your trading volume, and meet the conditions set for each level. As your activity and experience build, you reach higher levels and unlock extra bonuses and privileges.

Accounts run through six levels: • Demo • Member • Standard • Pro • Expert • Diamond

Use two-factor authentication, review active sessions and verify the exact address before signing in or transferring funds. Never share a password, recovery phrase or one-time code with support.

DEXOPT — Trade without KYC.

Open “Profile” → “Authentication” and link an authenticator app such as Google Authenticator or Authy. Once it is enabled, a six-digit code is required at every new sign-in and before each withdrawal.

Open Add funds in the trading room, choose a currency and network, and follow the payment instructions. Use two-factor authentication, review active sessions and verify the exact address before signing in or transferring funds. Never share a password, recovery phrase or one-time code with support.

Always check the domain in the address bar before connecting a wallet, bookmark the official site, and remember that support will never ask for your seed phrase or private key. Any request for either is a scam.

Open Add funds in the trading room, choose a currency and network, and follow the payment instructions.

You can fund your account by card, in cryptocurrency, or from an e-wallet.

The minimum depends on currency and network. Check current payment-route limits and the confirmation screen.

Open Withdraw, choose a currency and network, enter the recipient address and review the quote before confirming.

You can withdraw to a card, in cryptocurrency, or to an e-wallet.

Timing depends on platform checks, the selected provider, bank schedules, blockchain congestion, and network confirmations. The estimate shown in the Withdrawal flow is guidance rather than a guarantee.

The minimum depends on the payment route. Its current limit and costs are shown before confirmation.

If your withdrawal is delayed, please wait until the stated processing period has passed. If it still has not arrived, contact our support team for further instructions.

Fees and limits depend on the currency, network and provider. The final quote is shown before confirmation.

Sign in and open your profile — one section there lists every transaction the account has ever made.

Always select the same network in the deposit form as the one you send from. Funds sent over an unsupported network are handled by the blockchain, not by DEXOPT, and cannot always be recovered. Contact support with the transaction hash right away.

No. DEXOPT does not withhold taxes or file reports on your behalf. Declaring trading results is your own responsibility under the law of your country of residence.

Pick an asset on the chart, enter how much to stake and how long the trade runs, then press “UP” or “DOWN”. When the clock runs out, the result settles.

An option is a bet on where an underlying asset — a currency, a share, a commodity — will be by a given moment. Call it right and the option finishes “in the money”; call it wrong and it finishes “out of the money”.

Expiration is when a trade closes and its result is settled. Terms run from seconds to hours, so you can match the length to the way you trade. A five-minute chart bar and a five-minute contract expiry can start at different times.

Whatever the asset is worth the instant you open a trade becomes its opening price. At expiration that figure is set against the closing price, and the difference decides whether the trade paid.

Whatever the asset is worth at expiration becomes the closing price, and that is what settles the trade. An “up” option pays when it finishes above where you opened; a “down” option pays when it finishes below.

A trade pays out when the expiration price lands on the right side of where you opened: • An “up” option needs it to finish above. • A “down” option needs it to finish below.

The payout rate depends on the asset, the expiration time, and current market volatility, and reaches up to 98%. The rate shown when you open the trade is the one applied to it. The quoted return for a successful directional contract. Distinguish profit from the total amount returned including the stake. If the rate means 80% profit, a successful stake of 100 earns 80 and returns 180 in total. Check the product convention.

Check the minimum amount for the selected instrument in the order form.

The maximum trade size depends on the asset and your account level. If an amount is above the limit, the order panel tells you the maximum before you confirm.

Yes — OTC markets run around the clock here, so weekends and holidays still give you crypto, FX, metals and the rest.

Yes. Early close is available on most assets while the trade is open. The platform buys the position back at the current rate, so the amount returned may be higher or lower than the amount you invested.

A trade is rejected when your balance is too low, the expiration is too close, the market for that asset is closed, or the price moved beyond the allowed deviation while the order was being sent. Try again at an updated price.

Yes. Automated trading is allowed, and API access is on the way. Keys will be able to place trades and read your history, but never to withdraw funds, and you stay responsible for every trade a bot places on your account.

Size your positions deliberately, spread them around, and keep every stake within what a bad week could absorb. Trade to a plan rather than a hunch — these are high-risk instruments and staying informed is part of the job.

The success rate at which expected profit is zero under a specified win/loss model. Costs and unequal stakes change it. With profit 80 on a win and loss 100 on a loss, the rate is 100/(100+80), about 55.56%, before costs.

The duration represented by one chart bar. Indicator periods usually count bars, not calendar days. The point when a time-limited contract ends and its result is determined under its settlement rules. A five-minute chart bar and a five-minute contract expiry can start at different times.

Your stake is the most you can lose, and you know the figure before you commit it. The rest of your balance is never at risk. Size your positions deliberately, spread them around, and keep every stake within what a bad week could absorb. Trade to a plan rather than a hunch — these are high-risk instruments and staying informed is part of the job.

A contract runs to its expiration whichever way the price swings. Volatility cannot close your position early. Expiration is when a trade closes and its result is settled. Terms run from seconds to hours, so you can match the length to the way you trade.

A contract whose result depends on a price condition at expiry. The directional product described on Dexopt differs from a vanilla option with an exercise right. A trade pays out when the expiration price lands on the right side of where you opened: • An “up” option needs it to finish above. • A “down” option needs it to finish below. For an upward condition, the opening reference, settlement reference and treatment of equality must be known before trading.

A derivative position without a fixed expiry. Margin, liquidation rules and any funding mechanism still apply. The absence of expiry does not mean a position can remain open without sufficient collateral. Perpetual contracts do not expire or roll over. Hold a position for an hour or a quarter, with funding settled on a regular schedule.

Betting on a move up? Go long. Betting on a move down? Go short. Confirm the order and the position is live. Track unrealized PnL as the market moves, then close the position when your plan is complete. Long and short positions work the same way.

Collateral required to open and maintain a leveraged position. Initial and maintenance requirements serve different purposes. Enter the margin you want to commit. Together with leverage, it sets your position size and the impact of each price move. Enough collateral to open a position does not ensure enough remains after an adverse price move.

One balance margins everything you hold, so a BTC perp and an ETH perp can sit open together. Your entire account balance backs this position and any others on the same pair. If it is liquidated, you risk losing that whole balance, not just this position’s margin. Changing the leverage also applies to every open position and order on this pair.

Forced reduction or closure when the account or position no longer satisfies margin requirements under the product rules. The trigger may use a reference price different from the latest trade shown on a chart. Set your leverage and review the initial margin before you confirm the order. Keep the liquidation price and available balance in view.

Periodic charges or transfers associated with a perpetual contract. The rate, sign, interval and charged base must be read together. At a hypothetical rate of 0.01%, a base of 1,000 implies 0.10 per interval; direction depends on the rules. The platform trading fee is 0%. While a position is open, funding can be paid or received — check the rate for the contract in the terminal.

An instruction to execute against available prices. It prioritizes execution rather than a fixed price; availability depends on the product. If the best ask changes before execution, the fill may differ from the price visible when you clicked.

An instruction to buy at a specified price or lower, or sell at that price or higher. Execution is not guaranteed. A buy limit at 100 may remain unfilled while available sellers quote 101.

An exit condition intended to limit loss. Trigger price and execution price are different concepts; a stop is not a guaranteed loss cap. A stop at 95 may execute below 95 during a gap or a fast move.

An exit condition associated with a target result. Check the trigger reference and the order used after it fires. A target on a long position can close exposure at a higher price, subject to execution conditions.

The gain or loss of a position. Unrealized PnL values open exposure; realized PnL reflects closed exposure. Net results include applicable costs. Buying 2 units at 100 and selling at 105 gives gross PnL of 10 before costs. Track unrealized PnL as the market moves, then close the position when your plan is complete. Long and short positions work the same way.

The difference between the expected price and the actual execution price. It can improve or worsen the result. A buy expected at 100 but filled at 100.20 has adverse slippage of 0.20 per unit. DEXOPT may use data from exchange feeds, liquidity providers, indices, and other sources depending on the product. Quotes can be delayed, corrected, interrupted, or different from another venue; the applicable product screen and execution record control.

The available list may include forex, cryptocurrencies, equities, indices, metals, futures, options, and OTC instruments. Markets, instruments, regions, and limits can change, so use the live list in the trade room and review the product details before placing a trade.

Leverage up to 150×. The ratio of position exposure to supporting capital. It amplifies the effect of a price move on that capital in both directions. Exposure of 1,000 supported by 100 corresponds to 10×. A 1% exposure move is 10 before costs. Pick the contract you want to trade. Each market has its own liquidity, volatility, and maximum leverage.

DEXOPT may use data from exchange feeds, liquidity providers, indices, and other sources depending on the product. Quotes can be delayed, corrected, interrupted, or different from another venue; the applicable product screen and execution record control.

OTC (over-the-counter) assets are quoted by our liquidity providers rather than by a public exchange session, which is what makes weekend and round-the-clock trading possible when traditional markets are closed.

An asset is hidden when its market session is closed, a scheduled maintenance window is running, or the liquidity provider has paused the feed. It reappears automatically once quotes resume.

Open the dropdown on the chart toolbar and pick the view you want — line, candlestick or bar.

Indicators help you analyze market data and make better-informed decisions. Use them to spot trends, identify support and resistance levels, and anticipate potential price moves.

Rays, lines and similar tools let you read a chart technically: spot a trend, mark where price has repeatedly stalled or bounced, and reason about where it goes next.

The “News” button on the platform pulls in current headlines and market commentary. Pair it with an economic calendar and the financial outlets you already read to stay ahead of what moves prices.

Open “History” in your account — it lists what you hold right now and every movement that got you there.

In the Discover section you can browse public strategies with their real statistics and subscribe to one. Trades are then mirrored to your account at the amount you set, and you can stop copying at any time.

The platform runs in any modern browser — Chrome, Firefox, Safari, Edge, or Brave — on desktop, tablet, and phone. No download or plugin is required; keeping your browser up to date is enough.

DEXOPT runs in your phone’s browser and as a Telegram Mini App, so there is nothing to download from an app store. Both open the same terminal: trades, deposits, withdrawals and full charts.

Yes — open DEXOPT in your phone browser and nothing is missing: trades, deposits, withdrawals and full charts all work.

Follow “Affiliate program” at the bottom of any page and register in the partner dashboard. From then on, every trader you bring in earns you a referral reward.

You take a share of the revenue your referrals generate, and get campaign creatives plus a manager who answers directly. The affiliate dashboard spells out the full terms.

Your affiliate dashboard carries the full picture: who signed up, what they traded, and what you have earned from it.

Use the support email shown in the Help Center, or open support chat in the trading terminal.

Response times depend on the request. Send additional details in the same conversation.

Open the support chat and describe what happened. An operator logs the case and routes it to the right specialist. Straightforward issues are resolved the same day; complex ones take a few business days.

Ask the operator in the chat where you opened the claim — they can see where it stands. Anything that needs a longer review, we follow up on separately as it progresses and once it is decided.